Rich Gregory

At Armstrong Plumbing & Sewer Service, we believe that a robust, flawlessly engineered plumbing and drainage system is the absolute cornerstone of environmental safety, structural integrity, and daily comfort. Whether it is a massive industrial manufacturing plant, a bustling commercial retail complex, or a private family residence, modern property requires specialized water management systems that operate seamlessly under pressure. Serving as the primary vision, lead technical strategist, and hands-on operational guide behind our premier firm is our President, Rich Gregory. Rich has dedicated his entire professional life to mastering the intricate sciences of fluid dynamics, subterranean utility engineering, and advanced moisture defense. By combining a lifetime of rigorous technical training with a true passion for complex mechanical problem-solving, Rich brings a trustworthy, authoritative, and deeply focused leadership style that ensures every client under our care receives the absolute highest tier of service.

Operating a full-scale industrial, commercial, and residential mechanical service corporation requires far more than basic maintenance knowledge; it demands meticulous project scheduling, advanced forensic diagnostic capabilities, and a deep understanding of municipal engineering codes. Rich has carefully organized the day-to-day operations at Armstrong Plumbing & Sewer Service to deliver exceptional results on every front, ensuring that building managers, municipal operators, and homeowners receive transparent communication, rapid response times, and total accountability from the initial consultation to the final sign-off. He understands that a plumbing failure or a compromised sewer line can introduce immense stress and liability, which is why he approaches every engineering blueprint, diagnostic evaluation, and repair timeline with an unyielding standard of personal accountability. When you choose Armstrong Plumbing & Sewer Service, you are partnering with a dedicated leader who puts his name and an unblemished multi-decade reputation behind every valve, pipe, and excavation we manage.

Over 30 Years of Elite Subterranean and Mechanical Experience

When you are dealing with critical water infrastructure or heavy-duty sewer lines buried deep beneath concrete foundations, field-tested experience is the ultimate safeguard against catastrophic failure. Rich Gregory brings over 30 years of profound, hands-on experience in the plumbing and sewer industries to his role as President. Throughout his three decades in the building and mechanical trades, Rich has successfully planned and executed virtually every tier of complex fluid management project, from historical infrastructure retrofitting and high-pressure commercial water line installations to difficult industrial waste management configurations. His extensive tenure in the field allows him to analyze a property forensically, identifying underlying structural anomalies long before they manifest as costly, hazardous backups.

This 30-plus-year legacy has allowed Rich to cultivate an elite, highly synchronized team of certified service technicians and equipment operators who share his uncompromising standards for quality, cleanliness, and mechanical precision. He utilizes his vast industry tenure to vet premium material manufacturers, inspect every specialized diagnostic camera system, and perfect our excavation and lining protocols to ensure our solutions easily withstand decades of heavy usage and shifting soil conditions. For Rich, plumbing and sewer management is not a casual supervisor job or a rushed production task; it is a highly calculated, technical discipline that sits at the intersection of chemistry, physics, and construction logic. This unparalleled level of field mastery guarantees that the mechanical bones of your system are engineered correctly the first time, ensuring ultimate durability and ongoing protection for your property assets.

Uncompromising Authority: Certified Master Plumber

Plumbing and public sanitation are heavily regulated disciplines that directly impact community health and property preservation, which is why professional credentials matter immensely. Rich Gregory is proudly a Certified Master Plumber, representing the absolute pinnacle of professional achievement, technical knowledge, and legal authority within the mechanical trades. Achieving Master Plumber status requires thousands of hours of rigorous field execution, advanced blueprint proficiency, a comprehensive command of state and local building codes, and passing exhaustive structural engineering examinations. This elite certification distinguishes Rich as a true authority in his field, legally qualified to design, permit, and execute the most complex structural water and waste networks.

As a Master Plumber, Rich ensures that every project handled by Armstrong Plumbing & Sewer Service complies perfectly with sanitary laws, backflow prevention mandates, and structural safety guidelines. His advanced training allows him to handle high-stakes industrial configurations and complex commercial tie-ins with absolute precision, mitigating future liabilities, protecting your property value, and ensuring maximum operational efficiency for your facility. This unwavering dedication to professional excellence protects your investments, prevents repetitive system breakdowns, and provides you with the absolute peace of mind that your critical utility systems are under the direct supervision of a verified industry leader.

Mastery Across All Sectors: Industrial, Commercial, and Residential Plumbing

Rich’s primary areas of professional expertise encompass the full spectrum of modern fluid management, including high-capacity industrial, commercial, and residential plumbing, advanced sewer restoration, and comprehensive waterproofing systems. While many standard contractors limit their scope to simple residential fixture replacements, Rich possesses the machinery, licensing, and technical engineering capabilities required to manage large-scale subterranean utility overhauls. Under his direct daily guidance, our company specializes in heavy-duty trenchless sewer line repairs, high-velocity water jetting, structural pipe lining, advanced main line camera inspections, and robust foundational waterproofing barriers.

Rich’s distinct professional interests center heavily on the most challenging aspects of the trade: complex plumbing layout design and major sewer line repairs. He thrives on solving intricate problems that cause other contractors to walk away, such as locating elusive sub-slab leaks or designing custom drainage solutions for properties plagued by high water tables and severe hydrostatic pressure. His expertise ensures that when Armstrong Plumbing & Sewer Service addresses an issue, we secure the entire system envelope against future water infiltration and structural deterioration. By marrying advanced diagnostic technology with a thorough approach to waterproofing, Rich guarantees that your property remains dry, structurally secure, and perfectly optimized for long-term daily operation.

A Trusted, Locally Rooted Operation Built on Integrity

For Rich Gregory, operating a business is a deeply personal endeavor that connects him directly to the neighborhoods, business owners, and industrial managers of the community. As an owner-operated local business, our entire corporate culture is anchored in the traditional values of absolute honesty, neighborly respect, fair pricing, and open communication. Rich has built his stellar reputation over the last 30 years by treating his clients like partners rather than just generic account numbers or invoice sheets. He believes that clear, upfront education is the cornerstone of every successful mechanical contract, ensuring that project details, material lifespans, and exact costs are fully transparent from day one.

This community-first philosophy shapes the rigorous standards of professionalism enforced on every single Armstrong Plumbing & Sewer Service jobsite. Rich understands the profound trust required to allow a trade crew into your personal home or active commercial facility, which is why he demands absolute courtesy, safe work practices, and an immaculate post-job cleanup from his entire team. We take great pride in respecting your property, keeping disruptions to your daily routine minimal, and leaving your space looking spectacularly clean and beautifully restored. When Rich takes on a project, he does so with a lifelong commitment to his clients, ensuring that our work brings continuous safety, value, and structural security to your property every single day.

Uncompromising Professional Standards and Full Protection

Overhauling your property’s sewer infrastructure, installing commercial plumbing networks, or investing in deep sub-grade waterproofing represents a massive financial commitment. Rich places the absolute highest priority on professional accountability and comprehensive legal compliance. Armstrong Plumbing & Sewer Service operates as a fully licensed, bonded, and comprehensively insured mechanical corporation. We strictly adhere to all regional building regulations, OSHA workplace safety guidelines, municipal zoning requirements, and environmental protection codes, providing an absolute shield of protection for your property and our field crews from the moment our trucks arrive until the project is fully completed.

We pride ourselves on using only top-tier, commercial-grade materials—from heavy-gauge copper and high-density schedule-40 piping to industrial-strength waterproofing membranes and advanced structural epoxy liners designed to endure the elements without shifting, cracking, or degrading over time. By marrying the finest materials available in the industry with Rich's rigorous quality control and Certified Master Plumber standards, we deliver long-lasting mechanical and structural solutions that effortlessly stand the test of time. We stand firmly behind every line we run, every joint we seal, and every sewer we restore, because we know our family business thrives entirely on the ongoing satisfaction, safety, and word-of-mouth recommendations of our clients.

Let’s Secure Your Property’s Infrastructure Today

Whether you are a commercial property manager requiring a rapid main sewer line repair, an industrial facility director planning a comprehensive plumbing system upgrade, or a homeowner facing a stressful active basement water leak that requires advanced waterproofing, Rich Gregory and the elite team at Armstrong Plumbing & Sewer Service are ready to turn your goals into reality. Experience the massive difference that comes with partnering with an owner-operated, local contracting specialist backed by over 30 years of proven trade mastery and Certified Master Plumber credentials.

Don’t leave the safety, compliance, and structural integrity of your home or business water systems to chance or to uncertified contractors. Contact Rich and the professional service division at Armstrong Plumbing & Sewer Service today to discuss your upcoming project requirements, schedule a detailed diagnostic evaluation, and receive a comprehensive, honest quote. Reach out to our central office today to request your expert on-site consultation, and take the first step toward a more secure, perfectly functioning property today!

Protect your infrastructure with a lifetime of master plumbing expertise. Contact Armstrong Plumbing & Sewer Service today to schedule your diagnostic consultation or request a professional project estimate!